||You can contact us every day, from Monday
to Friday, 9 am to 6 pm.
Although we are often at the office at weekends due to
the volume of work, it is more convenient
to contact us on weekdays to ensure that you speak to the
person most suitable to deal with your query.
| I prefer
personal contact. Can I visit your premises?
||Of course. You can visit us from Monday
to Friday during working hours. Please, call ahead so that
we can set up an appointment.
| If I
assign a translation project to you, how much will it cost
me? When will it be delivered?
policy in the translation
sector is by word or character (1 full computer page
= 250 words or approximately 1,500 characters). You should
also bear in mind that, on average, a translator "completes"
2,500 words per day. For larger projects, more time
and/or more translators are required.
Therefore, the price is directly related to, and affected by the volume, language and difficulty of the project,
as well as possible processing of the final product and
the desired deadline.
We always try to offer quality services at competitive
prices. Please, contact us or complete the relevant
form so that we can present
you with our best possible offer.
| I have heard
that freelance translators charge far less than translation
firms. Why should I bring my business to you?
We agree. If you want a translation at
the lowest possible cost, just to see what the content
of the original text is, if there is some margin for
error, or if you are certain of the quality of work of
the individual you assign your project to, it may be
better to take your business to a freelance translator.
However, if the translation
project is an important one, particularly large, with no margin for error and
a strict deadline, then you are better advised to contact
a translation firm, since they will offer greater organisation,
more equipment and stricter quality
| We represent
a company/firm. We would like to work with you on a more
regular basis - would this be possible?
||If you are a potential
customer who wishes
to work with us on a series of projects, we will be pleased
to discuss prices and conditions with you, taking into
account the volume of the projects in question. Contact us directly or send us a request, providing us with all
the necessary information.
If you represent a translation
firm that wishes to
assign certain projects to us, it will be our pleasure
to inform you about the favourable prices and conditions
we offer our associates in the translation sector.
Contact us directly or send us a request, providing
us with all the necessary information.
| How can I
send you the material to be translated?
We prefer receiving material in electronic
format (Word, Excel, Power Point, graphic application
files, etc) via e-mail. Where large files are concerned,
we can make arrangements for you to upload them to our
In the case of printed material,
you can send us the text via fax or you may use a scanner
send it to us in compressed image format (.gif or .jpeg).
In this case, please make sure that the texts or image
files are as clear and legible as possible.
| What are
the criteria you use to select your translators?
||We mainly look for external associates with
experience in translation, specialization in specific areas,
and excellent PC and CAT tool skills. If you would like
to work with us, please complete the relevant form and
send us your CV.